Refund and Returns Policy

Refund and Returns Policy:

At Vital Honey Royal, we strive to ensure our customers are fully satisfied with their purchase. If for any reason you are not satisfied with your product, please refer to our Refund and Returns Policy below:

1. Return Period:
   • You may return items within 14 days from the date you received your order.
2. Conditions for Returns:
   • Products must be unused, unopened, and in their original condition.
   • The item must be accompanied by the original invoice or proof of purchase.
3. How to Return:
   • To begin the return process, please contact us via email at sales@vitalhoneyroyal.com.
   • We will provide you with the instructions on how to return the product.
4. Refund Process:
   • Once we receive the returned item and inspect its condition, a refund will be processed to your original payment method within 7-10 business days.
5. Non-Refundable Items:
   • Products that are opened or used, as well as items marked as non-refundable, are not eligible for returns or refunds.
6. Shipping Costs:
   • The customer is responsible for the cost of return shipping unless the item is defective or incorrect.